Too many 3D artists take for granted the need for good "tech" support. In fact many companies do not see how essential they are to us as 3D designers, and Animators. 3D software will bend and break your hardware like no 2D program even comes close to stretching the limits on. 3D is on the cutting edge and the software that you use must run good to get the most out of it.
I have long used the Race Car Driver analogy, as we 3D Artists are the drivers, and without good support from a team, we cannot win our races. A good PIT CREW is essential. Funny how many companies lower the importance of I.T. Services, since there is no glamor to the job, as most of it is not seen when things are good, but ALWAYS visible when something does not work. It is a tough job to do with little or no glory as we artists get "bathed in" on a daily basis showing off what we do to others on a regular basis.
If you have a good Pit crew with IT support, make sure you THANK THEM! They make you drive faster and win your races. It is one thing when the owner does not see this, but very different if you the 3D artist takes them for granted. Once you loose a good crew, you definately feel the pain, and you need to be their biggest advocate!